Superior Home Cleaning

COOKIES POLICY

PLEASE READ THESE TERMS CAREFULLY

This policy was last updated: 7^th December 2018

This website uses cookies to track users interactions on the website and improve functionality.

About us

Superior Home Cleaning Limited is registered in England and Wales under company number 11691483 and our registered office address is 43 The Street, Alderton IP12 3BL.

Where we manage personal data, we identify as a Data Controller and recognise and act on our obligations under applicable data protection laws.

We can be contacted by Email: info@superiorhomcleaning.co.uk

Phone: 01394 432013

Post: The Street, Alderton IP12 3BL

The person responsible for Data Protection is Andrew Struthers.

What are Cookies?

Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the user with a tailored experience when navigating the website. Session cookies may be used to validate your access to different parts of the website.

How we use Cookies

Superior Home Cleaning uses cookies on our website to help us identify and track visitors on our pages and examine how the website is used. Where applicable the website will use a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer or device. This complies with UK legislation which requires that explicit consent is given by users before reading files are left, or applied, on a user’s computer or device.

Types of Cookies

The types of Cookies we use are:

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Statistics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing cookies are used to track visitors across websites. The intention is to display adverts that are relevant and engaging for the individual user.
Some cookies may currently be unclassified.

Cookies can be placed for a user’s session or will be persistent.

Disabling Cookies

If you are uncomfortable with the use of cookies, you can disable cookies on your device by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your device. You can also delete any cookies that are already stored on your device. However, please be aware that if you do delete and block all cookies from our website, parts of the site my not fully function.

Cookies we use

The Cookies we use are shown in this table below.

COOKIE	TYPE	PROVIDER	USE	RETENTION PERIOD
NECESSARY
__cfduid	HTTP	reviews.toponepercent.co.uk	Used by Cloudflare, to identify trusted web traffic.	1 YEAR
JSESSIONID	HTTP	forms.zohopublic.com	Preserves users states across page requests.	SESSION
JSESSIONID	HTTP	nr-data.net	Preserves users states across page requests.	SESSION
JSESSIONID	HTTP	salesiq.zoho.com	Preserves users states across page requests.	SESSION
JSESSIONID	HTTP	salesiq.zohopublic.com	Preserves users states across page requests.	SESSION
STATISTICS
_ga	HTTP	superiorhomecleaning.co.uk	Statistical data on how user uses the website	2 years
_gid	HTTP	superiorhomecleaning.co.uk	Registers unique ID for statistics on website use	1 day
_gat	HTTP	superiorhomecleaning.co.uk	Google Analytics use to throttle request rate	1 day
collect	Pixel	google-analytics.com	Used to send data to Google Analytics about the visitor’s device and behavior.	Session
MARKETING
GAPS	HTTP	accounts.google.com	Used to to identify the user when sharing content with a Google +1 button.	2 years
GPS	HTTP	youtube.com	Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.	1 day
IDE	HTTP	doubleclick.net	Used to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads	1 year
PREF	HTTP	youtube.com	Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites	8 months
test_cookie	HTTP	youtube.com	Used to check if the user’s browser supports cookies.	1 day
VISITOR_INFO1_LIVE	HTTP	doubleclick.net	Tries to estimate the users’ bandwidth on pages with integrated YouTube videos.	1 day
YSC	HTTP	youtube.com	Registers a unique ID to keep statistics of what videos from YouTube the user has seen.	179 days
yt.innertube::nextId	HTML	youtube.com	Registers a unique ID to keep statistics of what videos from YouTube the user has seen.	Session
yt.innertube::requests	HTML	youtube.com	Registers a unique ID to keep statistics of what videos from YouTube the user has seen.	Persistent
UNCLASSIFIED
1d5486508f	HTTP	forms.zohopublic.com	Not available	Session
ahoy_track	HTTP	reviews.toponepercent.co.uk	Not available	Session
ahoy_visit	HTTP	toponepercent.co.uk	Not available	1 day
ahoy_visitor	HTTP	toponepercent.co.uk	Not available	2 years
e3de1f7d42	HTTP	salesiq.zoho.com	Not available	Session
e3de1f7d42	HTTP	salesiq.zohopublic.com	Not available	Session
LS_CSRF_TOKEN	HTTP	salesiq.zoho.com	Not available	Session
LS_CSRF_TOKEN	HTTP	salesiq.zohopublic.com	Not available	Session
siqlsdb	HTML	superiorhomecleaning.co.uk	Not available	Persistent
superiorhomecleaning-_zldp	HTTP	superiorhomecleaning.co.uk	Not available	2 years

Analytics

Superior Home Cleaning uses tracking software provided by Google Analytics to monitor its visitors, and to better understand how they use the site. Google Analytics software will save a cookie to the user’s hard drive in order to track and monitor engagement and usage of the website. The cookie will not store, save or collect personal information.

Google’s privacy policy is available at http://www.google.com/privacy.html. Users may opt-out from having their data collected by disabling the tracking.

Consent

If you accept the use of Cookies from this website, you consent to the processing of data about you by us and any third parties as identified in this policy and our Privacy Policy. You have the right to withdraw your consent at any time by emailing us at info@superiorhomecleaning.co.uk

Further information

Guidelines for the processing and handling of data is available from the Information Commissioner’s Office, the UK supervisory authority on data protection, see www.ico.org.uk

Information on the legal use of cookies on websites is also available at www.ec.europa.eu/ipg/basics/legal/cookies/index_en.html

Superior Home Cleaning

COPYRIGHT STATEMENT

PLEASE READ THESE TERMS CAREFULLY

This statement was last updated: 7^th December 2018

This statement outlines our ownership of the website, www.superiorhomecleaning.co.uk and its contents. The website is owned by Superior Home Cleaning Limited and is a registered company in England and Wales under company number 11691483.

This statement forms part of our Terms and Conditions. If you do not wish to be bound by our Terms and Conditions, you are advised not to use the website.

The content of these pages and the website design is protected by copyright and any copying of these pages is strictly prohibited, except that you may print or download to a local hard disk extracts for your personal and non-commercial use only.

Except as licensed or authorised to use the logos or trademarks of third parties, Superior Home Cleaning reserves the copyright to all content on the website, including but not limited to design, text, software, drawings, graphics and other files. None of these may be republished, reproduced, downloaded, displayed, distributed, posted transmitted or sold in any form or by any means in whole or in part without prior written permission of the copyright owner.

No part of this website content may be reproduced and reused for any commercial purpose whatsoever, unless separately granted a licence by us. You are not permitted to sell any of our content under any circumstances and this will constitute a breach of our terms and conditions.

All page headers, button icons, collection material, custom graphics and all other types of graphics used on this site are protected by copyright and may not be copied or imitated without the right owner’s permission.

If you link to the pages on this website, you must not do so in a way that gives users the impression that our content is yours or that our site is either endorsed or affiliated to yours.

Framing of this site without permission is a breach of our copyright.

Caching of this site is permitted by a service provider acting in the normal course of its business as provided for in the Electronic Commerce (EC Directive) Regulations 2002.

We can be contacted by email at: info@superiorhomecleaning.co.uk

Helen Quilliam

18:01 27 Nov 19

Kathryn, our cleaner is very accommodating and always positive about any cleaning task. She is punctual and very easy to get on with. If I don't say what needs cleaning, she will use her initiative and clean what she thinks I would ask her to do. So far, very happy :)read more

Mary Mason

21:12 04 Nov 19

Lovely lady,always turns up on time and does a great job.Would highly recommend

Carol Cook

18:41 31 Oct 19

This company provides a first class service at a realistic cost. We were in need of a cleaner for our home at very short notice and they found us an excellent lady who also cares very much about what she does. Superior Home Cleaning have kept in touch through-out to ensure all is well and have answered any queries we had promptly and in a friendly but very professionally way. I would thoroughly recommend them.read more

Stuart W

14:31 24 Sep 19

Excellent cleaning, easy to pay and get setup and the staff care and accommodate. Would recommend this service highly!

Janet Cookson

09:48 10 Sep 19

Great service and very easy payment system. No getting cash every week. They have paired me up with a wonderful cleaner, Svetla and now that she’s on holiday, they have been able to send another excellent lady, Lauren, to fill in. Am very happy with SHC.read more

Jenny Dunster

11:08 27 Aug 19

I thought it would be a questionaire!!My experience of Superior Home Cleaning has so far been very good and helpful.With regard to Dawn, my cleaner, I have to say she has been excellent!! She is a great cleaner, I cannot fault her in any way. She is caring and kind and although that is not in her job description it is invaluable to me and probably to every old/disabled person she cleans for.She has my full respectJenny Dunsterread more

Richard Jackson

12:58 31 Jul 19

Had my first appointment last week. Catherine, my cleaner, did a fantastic job and worked extremely hard to make the house look great. Brilliant communication, easy payment plans and no hidden costs. 30% less than other quotes I had too.Very impressive - I highly recommend Superior Home Cleaning.read more

Nonnie Fox

10:03 17 Jul 19

Very friendly and professional customer service team and I couldn't be happier with the standard of cleaning provided! I can't recommend this company enough! Just excellent

Agnes Ashton

10:33 24 Jun 19

Very pleased with cleaner. Easy system payments

rae burns

17:16 05 Jun 19

I did a Google search, sent an enquiry via the form and supeior homes got straight back to me. I had a lovely woman visit a few days later to arrange the requirements and we booked a day for the first clean. Today I was very happy with the high standard of the domestic clean and having an online payment system works perfectly for me. Highly recommended.read more

Carey Cooke

10:15 31 May 19

Graeme and Andrew provide a personal, efficient and reliable service.

Shreya Tandon

17:43 24 May 19

Seamless experience and great service. Super easy to set up and the cleaner did a really good job! Very happy with them! Used a bi weekly cleaning service for over an year and only discontinuing now as I am relocating to a different city.read more

Lucy Farr

18:20 03 May 19

So far my experience with this company has been great. Office staff are efficient, helpful, patient and reliable. My cleaner came for the first time today and she's done a great job! Can really tell the effort, time and pride she's taken in her work and I can't wait to come back to a home like this every time she visits.read more

Howard Property Group Office

09:30 29 Apr 19

Informative, reliable, prompt and polite service. Thank you.

Kate Wood

15:48 27 Mar 19

Absolutely brilliant service. Managers are always available, listen to feedback and keep you informed of situations. The current person they have provided is just fantastic! Thank you :)

Jenni-lee Scott

15:27 19 Mar 19

We had our first service yesterday with our cleaner Abigail and she was absolutely brilliant and the service from head office is excellent they respond very quickly and are very helpful I would recommend this cleaning company x thankyou So much xread more

Anna Ratcliffe

19:20 15 Dec 18

Great cleaning service. Scarlett is lovely, friendly and hard working. It's so nice to have someone so cheerful and keen to make my house look so sparkling clean.

Nicki Legh-Smith

19:12 12 Oct 18

I have been using this company for the last couple of months. The whole process from start to now has been very professional. My lovely cleaner is always on time and does a fantastic job. I would highly recommend this company. Thank you so much. I love Fridays. 😁read more

Daisy and Pip Turner

16:45 30 Aug 18

Adam and I have been really impressed with the service offered. It’s been professional and our cleaner always does a fantastic job. I feel very confident recommending this reliable trustworthy company to friends and family.read more

Sarah

22:00 16 Aug 18

Fantastic service from the start. Very quick to get back to me with all the information I needed. I was then matched and met our cleaner all within 3 days. Our cleaner is brilliant and very professional, I feel very easy with her being in the house if I'm working from home or have to go out. I would throughly recommend this company. Many thanks for all your help and hard work.read more

Joao Da Mata

08:22 22 Nov 17

used many cleaners in my life and 5 weeks ago found Superior Home Cleaning and i must say I'm impressed.

Cookies & Copyright Policies

Cookies & Copyright Policies

Superior Home Cleaning

About us

What are Cookies?

How we use Cookies

Types of Cookies

Disabling Cookies

Cookies we use

Analytics

Consent

Further information

Superior Home Cleaning

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