Do I get the same cleaner every time? Yes, you do. The cleaner that comes to meet you before she starts cleaning will be your cleaner. She will be assigned to you throughout your period of cleaning with us, and she’s the person that will come back on a regular basis. When she goes on holiday, or maybe she gets ill, if we know that she’s going to be off for an extended period of time, then we send a replacement cleaner for those missed sessions or the sessions that she’s going to miss. That should be the only time that you have a replacement cleaner. Having the same cleaner every time has loads of advantages. The cleaner gets to know your property, and after a while, gets it done quicker, she knows the way you like things done to your standards. And it’s good to get to know somebody, especially if that person is going to be in your house on a regular basis. So yes, you do. You get the same cleaner every time.