What if I am on Holiday?

What happens when you’re on holiday?

Well, simply put, when you’re away, you don’t pay. If you are going on holiday for a couple of weeks and you don’t need the cleaning session, or for however long, just let us and the cleaner  know. And we will arrange for the cleaner not to come back for those weeks that you’re away, and we will also issue a refund for the missed sessions.

However, if you do want the cleaning to continue while you’re on holiday, that’s okay. We do have a client key form in the information pack. Just make sure that the cleaner’s got the keys and she understands how to let herself in and out, and she can continue cleaning while you’re away, ensuring that the house is kept up to spec while you’re away and you come back to a nice, clean, dust-free home.