Testimonials / Review Us
Yes its fine thank you, everything is going fine, Natalie is quick, does the job well.
Bee is wonderful. Marti.
Hi! Janet is doing a great job, no complaints. :) Thanks for checking.
No complaints, would want the bathroom and kitchen to be prioritized, attention to detail . Other than that, everything is good.
Hi. I am very happy with Tanya, thanks. She is great!
I'm really happy with Catherine, very impressed. Genuinely no complaints, everything is going smooth.
Everything is good with Jurate, no concerns.
Everything is good with Annette, she is doing well.
Everything with Sally is going great, no concerns or questions.
Everything is good, had a little chat with her about how things she wants done but only because Susanne is new, but otherwise very likeable and efficient.
Going very well, Natalie is a lovely cleaner.
Very, very happy with Janet. Cleaning is really good.
Hi Graeme - thank you - I'm extremely happy with Sharon - very efficient cleaner and such a lovely person too. Thank you, Julia
All is fine Sabine is doing a good Job
Everything is good with Jade. No problems.
Thanks for the message. Janet is great and I am happy with the service
Everything is fine and I am very pleased with Kirsty. No complaints
I am very happy with Nicola, she is always punctual, no complaints at all.
Jade is dependable, she does everything, and is very pleasant to get along with. Very easy to work with.
Very impressed with Luminita, is looking forward to her cleaning every Thursday.
Samantha is great and doing a good job for mum and dad. They really like her. She is a credit to your company.
CONTACT DETAILS
Head Office
08000862122
Free Phone even from Mobiles
info@superiorhomecleaning.co.uk
Julie Leay
15:30 06 Jul 20
Great service, always happy to help. Provided me with a very reliable cleaner who was always flexible and did a great job cleaning my house every week.
Laura Stenning
10:16 08 Jun 20
Great cleaning service by Bianca- very reliable and good results. Highly recommend this cleaning company for easy payment and good service
Aurelia Russo
16:22 25 May 20
Excellent experience of Chanteul- a lovely cleaner who completed everything to above our satisfaction. Thank you very much for sending this charming and personable young woman to us. She has been a great help and we look forward to seeing her again.
Katharine Salmon
16:01 19 May 20
NPS Structures & Design
08:41 13 May 20
Janet was awesome. She cleaned superbly and often went beyond by putting away washing up that I had left drying or emptying the dishwasher. Can’t recommend highly enough.
Tony Hammond
11:51 01 Apr 20
Very responsive to initial query. Claudia has been great in providing a good quality service.
Alison Knight
17:14 27 Mar 20
Martine Whiteway-Wilkinson
13:39 27 Mar 20
Excellent service at an fair price plus an very good and reliable cleaning lady.
Joe Vos
10:43 25 Mar 20
ashok sawhney
09:50 25 Mar 20
Thank you superior home cleaning for introducing me to Jen. I am very pleased to have her help me out with cleaning my house. I love the fact that Jen pays attention to detail and that she is very proactive, polite and respectful. It is obvious that Jen is passionate about her job. Looking forward to a continued partnership.
Elleane Schroder
23:09 21 Mar 20
our cleaner, Janet , is a bright, friendly person, who leaves the bathroom bright and shining and the rest of the house with a glow. Thank you, no problems.
Tony Smith
16:57 20 Mar 20
Abhiraj Gill
19:25 19 Mar 20
Bianca is a top cleaner and really recommendable.
Daniel Nagib
20:00 15 Mar 20
Jawahr Alagil
18:40 13 Mar 20
Cass is very professional and has a very pleasant personality.
Richard Bartholomew
16:40 10 Mar 20
I wish I’d been in touch with Superior Home Cleaning much earlier than I did. They are very friendly, helpful and professional. The flexibility is brilliant. I’m disabled and am due to move within companies area and without will be carrying on to use their great services - Thank you 😊
Paul Todd
00:40 10 Mar 20
Stephen Gilbey
11:52 05 Mar 20
I looked at a site called Bark and contacted several cleaning companies - I needed a cleaner on a temporary basis. Superior Home Cleaning responded very quickly - I was very impressed with this as I like things to be sorted out "yesterday". A cleaner came to see me within two days and has now started work - a very good cleaner and a thoroughly nice person to have in your home.It's also nice to know that your cleaner receives a good hourly rate and the agency a reasonable sum for their service.The other companies I contacted did respond in good time, but Superior got there first.
Suzi Becker
19:09 13 Feb 20
Very happy with the team at Superior Home Cleaning, they are very helpful, prompt in responding to requests & issues and totally trustworthy. Thank you.
Penny Finn
18:03 12 Feb 20
I have been cleaning for Superior Home Cleaning for the past 4 months and honestly, they’ve been great! The clients that I clean for are so lovely, the hours are great and the communication between myself and the office is excellent. I hope to continue to grow within this company, gaining more skill and knowledge as I go.
Georgina Christie
13:44 30 Jan 20
Kathryn, our cleaner is very accommodating and always positive about any cleaning task. She is punctual and very easy to get on with. If I don't say what needs cleaning, she will use her initiative and clean what she thinks I would ask her to do. So far, very happy :)
Helen Quilliam
18:01 27 Nov 19
3rd cleaner but all have been great. Very responsive.
siobhan mchenry
11:46 07 Nov 19
Lovely lady,always turns up on time and does a great job.Would highly recommend
Mary Mason
21:12 04 Nov 19
Excellent cleaning, easy to pay and get setup and the staff care and accommodate. Would recommend this service highly!
Stuart W
14:31 24 Sep 19
Great company with great cleaners and no hidden fees
Melissa Mortimer
04:48 21 Sep 19
Helpful company. Some excellent cleaners.
Anne Louise Page
12:25 19 Sep 19
Great service and very easy payment system. No getting cash every week. They have paired me up with a wonderful cleaner, Svetla and now that she’s on holiday, they have been able to send another excellent lady, Lauren, to fill in. Am very happy with SHC.
Janet Cookson
09:48 10 Sep 19
They always do an excellent job, would highly recommend them.
Dennis Ord
17:12 28 Aug 19
I thought it would be a questionaire!!My experience of Superior Home Cleaning has so far been very good and helpful.With regard to Dawn, my cleaner, I have to say she has been excellent!! She is a great cleaner, I cannot fault her in any way. She is caring and kind and although that is not in her job description it is invaluable to me and probably to every old/disabled person she cleans for.She has my full respectJenny Dunster
Jenny Dunster
11:08 27 Aug 19
Astonishingly bad. I was referred one cleaner, who didn't do any cleaning and refused to come. I was referred a second cleaner, who came once and refused to come again. I was then referred a third cleaner, who came and did a good job but it turned out she was only 16. I was then referred a fourth cleaner. The third cleaner has failed to return my keys, despite several promises over several days, and was abusive when asked to respond. This saga has dragged on for almost two months, making a nightmare out of a rather simple transaction. I am astounded by the incompetence and poor service.
10glasspavilion
14:47 24 Aug 19
Had my first appointment last week. Catherine, my cleaner, did a fantastic job and worked extremely hard to make the house look great. Brilliant communication, easy payment plans and no hidden costs. 30% less than other quotes I had too.Very impressive - I highly recommend Superior Home Cleaning.
Richard Jackson
12:58 31 Jul 19
Carla S
12:46 24 Jul 19
Very friendly and professional customer service team and I couldn't be happier with the standard of cleaning provided! I can't recommend this company enough! Just excellent
Nonnie Fox
10:03 17 Jul 19
Very pleased with cleaner. Easy system payments
Agnes Ashton
10:33 24 Jun 19
I did a Google search, sent an enquiry via the form and supeior homes got straight back to me. I had a lovely woman visit a few days later to arrange the requirements and we booked a day for the first clean. Today I was very happy with the high standard of the domestic clean and having an online payment system works perfectly for me. Highly recommended.
rae burns
17:16 05 Jun 19
Graeme and Andrew provide a personal, efficient and reliable service.
C Cooke
10:15 31 May 19
Sandra Sobers
17:03 30 May 19
Seamless experience and great service. Super easy to set up and the cleaner did a really good job! Very happy with them! Used a bi weekly cleaning service for over an year and only discontinuing now as I am relocating to a different city.
Shreya Tandon
17:43 24 May 19
So far my experience with this company has been great. Office staff are efficient, helpful, patient and reliable. My cleaner came for the first time today and she's done a great job! Can really tell the effort, time and pride she's taken in her work and I can't wait to come back to a home like this every time she visits.
Lucy Farr
18:20 03 May 19
Informative, reliable, prompt and polite service. Thank you.
Howard Property Group Office
09:30 29 Apr 19
Absolutely brilliant service. Managers are always available, listen to feedback and keep you informed of situations. The current person they have provided is just fantastic! Thank you :)
Kate Wood
15:48 27 Mar 19
Maureen Warner
12:00 20 Mar 19
We had our first service yesterday with our cleaner Abigail and she was absolutely brilliant and the service from head office is excellent they respond very quickly and are very helpful I would recommend this cleaning company x thankyou So much x
Jenni-lee Scott
15:27 19 Mar 19
Great cleaning service. Scarlett is lovely, friendly and hard working. It's so nice to have someone so cheerful and keen to make my house look so sparkling clean.
Anna Ratcliffe
19:20 15 Dec 18
Do not use this company. Their cleaners are very unreliable and you will spend your life asking for refunds and keys back. When you do it is seen to be causing a fuss!Edit: I thought I would add a little more context following a response we from the owner. When I engaged the services of the company I was on maternity leave with a 3 month old baby. I was due to return to work so really wanted to sort out a reliable cleaner with no hassle. They sent a cleaner for me to meet and we agreed the day and time that she would start. On the day the cleaner was meant to start, the cleaner advised that she would not be attending as she no longer worked for the company. This was an hour and a half before she was due to arrive.Onto the next cleaner, we met and we agreed the day and time she would clean and then the date she would start. The second time she was was due to clean for us she failed to turn up with no contact whatsoever. The third time she was due to clean for us she text me to ask me if she was working for us that day and the forth time she was due to clean for us she failed to turn up and made no contact whatsoever. We said we would no longer like to use her and could we have a new cleaner.Onto the next cleaner, we met and agreed what days and time she would clean for us along with her start date. I advised I could not give her the key as I had not yet had this back from the previous cleaner but I expected the key back soon as I had asked for the key back on the day we advised we no longer wanted to use the previous cleaner. The key was posted through our door, with a rude note, 6 days after we had asked for it back. I asked twice and my parter also asked too. It seemed like the company were not too concerned that a disgruntled cleaner had the keys to our house and I felt like we were being made out to look awkward for wanting our keys back promptly.Finally, the company called me yesterday to advise that the new cleaner did not want to start with us because of the ‘keys issue’ and she was worried that she would not be able to meet our requirements in regards to getting our keys back when we needed them. We have no requirements, just that we expect them back promptly (and without a rude letter) if we ask for them back. I would expect anyone else to want the same thing. I am not exactly sure was said to the new cleaner to make her not want to start as the company owner just kept mumbling about something to do with keys.I agree, refunds were processed promptly, but the point is, if we were provided with reliable cleaners we wouldn’t need to keep asking for refunds. This is an honest review from a new mum who just wanted a cleaner sorted when she went back to work. Over 3 months down the line and I still have no cleaner. This review is left so that people can make up their own minds about using your company, so please don’t make out like I am an ‘awkward customer’.
Charlotte Whiley
12:09 24 Oct 18
I have been using this company for the last couple of months. The whole process from start to now has been very professional. My lovely cleaner is always on time and does a fantastic job. I would highly recommend this company. Thank you so much. I love Fridays. 😁
Nicki Legh-Smith
19:12 12 Oct 18
Amazing service and matched up with an amazing cleaner in Jen. Professional, affordable and would highly recommend to others.
Tam McKie
10:32 04 Oct 18
Prompt response to my initial enquiry and excellent service all round - highly recommended!
Paul Jones
13:16 11 Sep 18
Adam and I have been really impressed with the service offered. It’s been professional and our cleaner always does a fantastic job. I feel very confident recommending this reliable trustworthy company to friends and family.
Daisy and Pip Turner
16:45 30 Aug 18
